Terms and Conditions
30 Days Return Policy
Not valid for tailored products or Mom’s Market items.
The 30 days are there so that you will have time to see the product in real life before the deal is set in stone. We do not want to trick you into keeping our products. If you regret your purchase within 30 days of placing the order, just send it back (return address) and we’ll give you a full refund of the product – shipping costs are on you though.
The refund will be given once we receive the product and see that it is in good shape.
We have a decade long guarantee on the beanies. If a stitch comes loose or a thread snaps after years of wear, send it to us, and we will fix the cap, and send it back to you. You only have to cover the shipping costs.
If you have one of the 100 first beanies (numbered on the Certificate of Authenticity), read below.
Socks & Sweaters
On socks and sweaters we unfortunately have no special guarantee, because socks will naturally be exposed to a massive amount of wear and tear being at the foot end of your day to day activities, and the sweater is expected to need some maintenance.
The first 100 beanies
If you bought one of the first 100 beanies — which the Certificate of Authenticity will prove — you have a lifetime guarantee. If it breaks, we patch it up, or replace it if need be. Still shipping cost is on you. We can’t cover that.
At the rate the business is going right now, we are most often stocked, or able to produce on short warning. If a sudden peak happens, however we do not guarantee that there won’t be waiting time. We will do our best to inform on the site if there are any waiting times currently.
If you came here looking for company info or contacts, it’s here.